Terms & Conditions

Welcome to myload.net (“we”, “us”, “our”). By accessing or using our platform, services, software, or purchasing any physical products, you agree to be bound by the following Terms & Conditions (“Terms”). Please read them carefully, as they govern your use of all services offered by myload.net.

If you do not agree with any part of these Terms, you must discontinue the use of our website and services immediately.

1. Definitions

For clarity throughout these Terms:

  • “Platform / Website” refers to myload.net and all related subdomains.
  • “User / Client / Customer” means any individual or entity accessing the website or purchasing services/products.
  • “Digital Services” include website hosting, domain services, cloud solutions, server management, digital tools, license-sharing, and other online services.
  • “Software Products” include downloadable applications, activation keys, shared licenses, subscription-based software, and digital tools for Windows, Linux, and other operating systems.
  • “Physical Products” include reprogrammed chips for printer toners, ink cartridges, printer-related components, and any other hardware items offered.
  • “Account” refers to a registered user profile on myload.net.
  • “Ticketing System” refers to the in-platform support portal available only to logged-in users.

2. Eligibility & Account Registration

By using our services, you confirm that:

  • You are at least 18 years old.
  • You have full legal capacity to enter into binding agreements.
  • All information provided during registration is accurate and complete.
  • You will not use the platform for unlawful, fraudulent, or abusive activities.
  • You are responsible for safeguarding your account credentials.

We reserve the right to suspend or terminate accounts that violate our policies.

3. Use of the Platform

Users agree not to engage in:

  • Unauthorized access or attempts to breach website security.
  • Distribution of malware, spam, or harmful code.
  • Reselling, sublicensing, or sharing products in ways not permitted by these Terms.
  • Activities that disrupt or harm our infrastructure, servers, or services.
  • Misuse of shared licenses or using them for prohibited purposes.

We may restrict or terminate access without prior notice in case of abuse.

4. Web Hosting Services

Our hosting and cloud services are provided under the following conditions:

  • Services are offered as-is, with no guarantee of uninterrupted uptime (although we strive for maximum availability).
  • Users are fully responsible for the content, scripts, data, and files uploaded to their hosting space.
  • Malicious use such as phishing, spamming, botnets, or illegal content is strictly prohibited and leads to immediate suspension without refund.
  • Users are responsible for creating and maintaining backups unless a backup service has been purchased separately.
  • We reserve the right to limit or restrict resources to maintain server stability.

5. Software Products & Licensing

We offer a variety of software products including:

  • Original licenses acquired through authorized partners.
  • Digital downloads.
  • Activation keys.
  • Shared licenses, where multiple users utilize features permitted under the vendor’s licensing policy.

Conditions:

  • Users are responsible for verifying compliance with local software laws.
  • We are not liable for restrictions imposed by external providers (e.g., Microsoft, Linux distributions, or third-party vendors).
  • Licenses may not be resold, traded, or given to third parties.
  • Unauthorized duplication or distribution constitutes a violation of intellectual property laws.
  • Some software is offered on a subscription basis; failure to renew may result in deactivation.

6. Physical Products & Global Shipping

We ship hardware products worldwide, including reprogrammed toner chips and printer accessories.

Shipping Conditions:

  • Delivery times vary depending on destination and courier.
  • Customs delays, import taxes, duties, and local laws are the buyer’s responsibility.
  • We are not liable for delays caused by courier services, customs, or external forces.

Damaged or Incorrect Items:

  • Users must report any damaged or incorrect item within 48 hours of delivery.
  • Proof of damage (photos/videos) must be submitted through the ticketing system.
  • We may offer replacement, store credit, or partial refund based on the case.

7. Payments

  • PayPal is the ONLY accepted payment method.
  • Orders are processed only after successful payment confirmation.
  • Users are responsible for all PayPal or bank transaction fees.
  • Fraudulent chargebacks or disputes will result in immediate termination of service.

8. Refund Policy

Due to the nature of our services:

8.1 Digital Services & Software

  • No refunds are provided for:
    • Hosting services already activated.
    • Digital software keys.
    • Shared licenses.
    • Downloaded or accessed digital content.
  • Refunds apply only if the service cannot be delivered due to an error on our side.

8.2 Physical Products

Refunds or replacements are available only for:

  • Defective items.
  • Incorrect products shipped by our mistake.
  • Items damaged during shipping (with valid proof).

All refund requests must be submitted within 7 days of receiving the product.

9. Customer Responsibilities

Users agree that:

  • They are solely responsible for all activities within their account.
  • Incorrect installation of chips or software may cause device issues, and such damages are not our responsibility.
  • They will comply with all applicable laws in their region.
  • Misuse of software licenses, chips, or digital tools is entirely at their own risk.

10. Limitation of Liability

To the fullest extent permitted by law, myload.net is not responsible for:

  • Data loss or corruption.
  • Loss of business, revenue, or profits.
  • System malfunctions caused by user modifications.
  • Software incompatibilities.
  • Damages caused by improper installation of hardware or software.
  • Any indirect, incidental, or consequential damages.

All products and services are provided “as-is” and “as available”.

11. Support & Contact

Users may contact us only through our internal support system:

  • After logging in to their myload.net account,
  • By opening a support ticket related to their issue or product.

We do not offer email-based or phone-based customer support.
All communications must be submitted through the ticketing system to ensure proper tracking and response.

12. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the platform after changes indicates your acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and interpreted under the laws of the jurisdiction where myload.net operates, excluding conflict-of-law principles.

14. Agreement

By accessing our website, creating an account, or purchasing products/services, you confirm that you have read, understood, and agreed to these Terms & Conditions.

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